SEC Business Process Manager, Trade & Customs - Carlton - job 1196725

Date: 09/12/2021

City: Carlton, Oregon

Employment type: Full-time

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

The NIKE, Inc. Supply Chain team is the engine that propels product around the world. Supply Chain experts ensure that every year, almost a billion units of footwear, apparel and equipment arrive at the right place, at the right time. To ensure this complex job goes off without a hitch, Supply Chain teams work with a network of more than 50 distribution centers, thousands of accounts, and more than 100,000 retail stores worldwide — making the impossible happen every single day.

Nike is building a Digital First Supply Chain at Scale that delivers on four dimensions of our consumer promise: Service, Cost, Convenience, Sustainability. As a Trade & Customs Business Process Manager, you will have an exceptional opportunity to work closely with North America Supply Chain leadership, program leaders and functional business partners to meet Nike’s growth targets and drive continuous improvement.


We’re looking for a Trade and Customs expert to provide business subject matter expertise (SME) to support North America’s Logistics network and integrate Nike’s large-scale Strategic Enterprise Capabilities (SEC) program. The right candidate will use their excellent leadership and communication skills and ability to influence multiple stakeholders to identify and drive business process changes required to operationalize the capabilities and solutions delivered by SEC.

Our ideal candidate needs to bring these traits and skills to the role:

  • Leadership identity to lead and influence others at various organizational levels

  • Innovation Attitude & Strategic Enterprise Thinking

  • Proven ability to navigate complex, matrixed organizational structures

  • Experience in aligning cross-cultural, cross-functional, and virtual teams

  • Strong relationship-building skills, ability to build trust among those with diverse personal styles

  • Highly organized; able to influence others to adapt, evolve and adhere to newly developed frameworks and structures

  • Solid presenter and group facilitator

  • Exceptional listening skills, excellent written skills, and high profile communication/ storytelling skills

  • Self-directed and comfortable working in ambiguous environments

  • Project and Program Management acumen

  • Understanding and implementation of Agile and/or Lean processes, including process mapping

  • Comfortable with principles and issues related to Information Technology systems, design, and development

  • Strong working knowledge of organizational change management and business transition concepts, models and best practices


If this is you, you’ll be partnering closely with both Global stakeholders and North America partners to:

  • Provide leadership to the North America functional SME network and demonstrate expertise to facilitate insights in key Logistics capabilities such as:

    • Trade Classification

    • Import/Export Compliance

    • Customs Valuation

    • Special Trade Programs

    • Performance Management

    • Data, Reporting and Analytics

  • Leverage your business acumen to provide detailed business input and influence Global requirements and design processes to ensure North America’s needs are represented and strategic objectives can be met for Trade & Customs

  • Assess impact of new Global processes/capabilities on North America Trade & Customs

  • Collaborate across the matrix to determine process and operating model shifts required to operationalize the new capabilities within North America

  • Partner with Transition Management to ensure engagement, buy-in and alignment of business stakeholders and SMEs on the plan for operationalizing new capabilities

  • Lead the development and roll out of geography specific processes, including process documentation and training as needed

  • Support execution of realistic business transition plans to ensure the new capabilities are implemented while minimizing risk and business disruption

  • Highlight functional business risks, issues and opportunities to program leadership and business stakeholders


In this role, you will report to the Transportation Business Process Director and work closely with North America Supply Chain leadership, SEC program leaders and functional business partners in Trade & Customs, Transportation, Distribution, Marketplace Operations, Inventory Management and Finance.


  • Bachelor's degree in Supply Chain, Business, or related discipline

  • Minimum 5 years of progressive experience in Supply Chain, Finance, Technology, Program Management, Management Consulting, Strategy, or related field

  • Expertise in North America (US/Canada) Trade and Customs Management, Customs Brokers License preferred

  • Additional experience working with 3PL partners, Customs Brokers, and Logistics Service Providers (LSPs) is a plus

  • Demonstrated success in cross-functional, global project/program execution, developing and leading change in process, organizational and system implementation

Job Field: Supply Chain, Distribution & Logistics

Primary Location: US-OR-Beaverton

Travel: yes, up to 15% of the time

Position No: 54030773 / REQ 534800



U Band

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

How to apply:

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