Integration Deployment Specialist - Glastonbury - job 1912221

Date: 05/24/2022

City: Glastonbury, Connecticut

Salary: $50,000 - 65,000 per year

Employment type: Full-time


Finalsite is the preferred website, communications, and marketing platform of more than 8,000 schools worldwide. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. With a 96% retention rate year-over-year, Finalsite is the choice of over 700 NAIS member schools and 1000+ school districts in the U.S., and international schools and universities in over 115 countries around the world. The company is headquartered in Glastonbury, CT with offices in Austin, TX and Columbus, OH, U.S.A., as well as in the U.K. For more information, please visit www.finalsite.com.

MISSION
Finalsite’s mission is to help schools prepare students to be successful and make the world a better place.
VISION
Finalsite will transform the way school communities engage with their schools.






SUMMARY OF THE ROLE

The Integration Deployment Specialist is responsible for the setup and deployment of client integrations with third-party platforms, interfacing with the client to gather necessary information and meet key checkpoints.


LOCATION
100% Remote - Anywhere within the US or UK.
RESPONSIBILITIES


  • Deploy client integrations between Finalsite and third-party platforms


  • Possess a strong understanding of web servers, email routing, browsers, and other components our product touches


  • Work closely with customers to meet project deadlines and maintain detailed reporting about active and completed projects


  • Participation in regularly scheduled integration team meetings, leading as needs dictate.


  • Assess and improve our data maintenance and management processes according to best practices and business requirements


  • Stay up to date on new product features and improvements, as well as web trends


  • Provide support, training, best practice, and implementation assistance across our Content Management System and suite of products.


  • Troubleshoot, investigate, and create detailed software bug reports, and product enhancement requests.


  • Work with the Product Team to provide feedback, escalate issues, and advocate for change to improve our data integrations.


  • Strengthen the Finalsite brand by exhibiting excellence in product knowledge and customer service.



OTHER RESPONSIBILITIES


  • Assist with Data Support tickets in the event of extraordinary high volume.



QUALIFICATIONS AND SKILLS


  • Associate’s or Bachelor’s degree preferred.


  • Experience in scripting or web development (SQL, Coldfusion, XSL a plus)


  • Experience working with education-based SIS/MIS providers preferred (Powerschool, Blackbaud, etc.)


  • Experience writing against and interacting with web APIs


  • Prior customer service or technical support experience preferred, but not required.



RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States and the United Kingdom. Current residency, as well as continued residency, within the United States and UK, are required to obtain (and retain) employment with Finalsite.
DISCLOSURES
Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation.

This is a remote position.




How to apply:

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