Housekeeping Supervisor Hampton Inn and Suites Exeter - Exeter - job 2012557

Date: 06/28/2022

City: Exeter, New Hampshire

Employment type: Full-time


Hampton Inn and Suites by Hilton Exeter

Purpose for the Position:


To assist Director of Rooms in supervising all facets of the Housekeeping Department ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry room, storage, and work areas.


Essential Responsibilities:



  • Supervises housekeeping and laundry staff: training and development.

  • Enforces policies and procedures.

  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.

  • Help to schedules staff according to labor standards and forecasted business levels.

  • Prepares daily assignment sheets for all housekeeping and laundry associates.

  • Maintains cleanliness quality based on hotel objectives.

  • Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.

  • Compiles and reports accurate status of “the house” to the front desk department.

  • Enforces standard procedures for the acceptance, security and return on guest lost and found items.

  • Investigates new and improved cleaning instruments and methods.

  • Maintains productivity and labor cost goals.

  • Conducts inventories of linen, supplies and equipment as required.

  • Receives supplies so as to maintain adequate inventory levels.

  • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.

  • Maintains departmental key control.

  • Help Director of Rooms develop and maintains deep cleaning program.

  • Acts as Manager on Duty as required.

  • Complete projects as determined by the Executive housekeeper.


To do this kind of work, you must be able to:



  • Analyze and interpret established policies.

  • Understand the government regulations covering business operation..

  • Deal with the general public, customers, and employees with tact and courtesy.

  • Plan and organize the work of others.

  • Change activity frequently and cope with interruptions.

  • Speak and write clearly.

  • Accept full responsibility for managing and activity.

  • Be available for work evenings, weekends and holidays.


Qualifications:



  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


Training:



  • At Island Hospitality, we emphasize training and constantly strive to foster a learning environment that provides clear career paths for all team members regardless of entry level into the Island organization. We provide training programs to new team members and ensure that our current team member training is an on-going and continuous process.


Benefit Package:


Island Hospitality offers team members an industry competitive benefits package that helps to ensure that your career can grow with Island Hospitality. We know the hospitality business is about people - including you! Our benefits include the following:



  • 401 (k) Plan

  • Career Path Planning

  • Medical Insurance Plans

  • Life Insurance

  • Long Term Disability Insurance

  • Nationwide Hotel Benefits (Discounts and Freebies)

  • Paid Holidays & Vacation Days

  • Paid Sick Days

  • Short Term Disability







How to apply:

This job is expired.