Digital Healthcare Content Specialist - San Mateo - job 1197892


Date: 09/12/2021

City: San Mateo, California

Employment type: Full-time

You, our Digital Healthcare Content Specialist, will have a very unique opportunity to touch and improve millions of lives directly through your work. The position offers the fulfillment of an impactful careerpath where you are applying your education/skills for good.

Location : This role can be based remotely or out of our main offices in SanMateo, CA.

YOU will:

  • Curate and source appropriate digital content for various campaigns and modalities while ensuring that our customers' business objectives are met, and our strategies/best practices are manifested.

  • Interact with customers and manage vendors, as needed.

  • Report to the Director of Digital Content Strategy & Compliance.

YOUR traits:

  • Extremely well-organized, can spot minute details easily while also looking at the big picture.

  • Maintain composure under pressure — your superior planning skills ensure that your work is delivered on-time, consistently.

  • Make data-driven decisions to juggle dynamic, sometimes conflicting, priorities.

  • Have a passion for taking complicated concepts and distilling them downinto simple and actionable messaging.

  • Have a gregarious personality – you love chatting with customers and can think on your toes to provide creative solutions.

YOUR specific responsibilities will include:

  • Create and curate accessible, accurate, and culturally relevant healthcarecontent to meet our operational needs.

  • Source, review, and manage external content.

  • Work directly with our customers and Customer Success teams to understand customer/campaign requirements and objectives.

  • Follow our internal content strategy, methodology, and best practices.

  • Prioritize constantly; strive to outperform at every level.

  • Know how to be a team player while wowing your team members andcustomers.

YOU get:

  • Competitive Salary with Performance-driven rewards system, including stock options.

  • Medical, Dental, Vision and 401k.

  • Flexible vacation policy.

  • Subsidized education opportunities and unlimited reference books.

Are you the right person to help us capture the opportunity ahead?


  • Have a graduate degree in Master of Health Communications, Master of Public Health (and similar),Master in Health Education, or Master in Nursing (nurse educator or healtheducation concentration).

  • Have 2 – 4 years of work experience.

  • Self-starter who can take direction and execute accordingly.

  • Experience in two or more of these areas is a big plus:
    • Customer-facing content and project management.
    • Creating/organizing/classifying digital content for healthcare/healtheducation.
    • Experience with Medicaid, Medicare, and/or quality and/or diseasemanagement as it pertains to health insurance interests is a huge plus.
    • Copywriting and translation of digital content; fluency in Spanish is abig plus.
    • Working with content-related data—analyses on digital contentefficacy, A-B testing, ROI, and visualization, etc.

We don't want to waste your time or ours. If you think you could be a fit, please:

  • Respond with your resume to with “ Digital Healthcare Content Specialist – {your fullname} ” in the subject line and the answers to the following three questions (Incomplete applications will not be considered) :
    • Why are you interested in this particular position?
    • How would you best differentiate yourself from other applications of similar educational experience?
    • In 150 words or less, what's one of our favorite health education campaign and why?

  • send any supporting material that you think will help us get to know you better.

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