DCS CASE MANAGER 1* - 06302022-33336 - Lenoir City - job 2020903

Date: 06/30/2022

City: Lenoir City, Tennessee

Salary: $31,644 per year

Employment type: Full-time


Job Information







State of Tennessee Job Information




Opening Date/Time


Thur 06/30/2022 12:00AM Central Time






Closing Date/Time


Wed 07/06/2022 11:59PM Central Time






Salary (Monthly)


$2,637.00






Salary (Annually)


$31,644.00






Job Type


Full-Time






City, State Location


Clinton, TN


Lafollette, TN


Kingston, TN


Madisonville, TN


Lenoir City, TN


Wartburg, TN


Huntsville, TN










Department


Children's Services









LOCATION OF (11) POSITIONS TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, ANDERSON, CAMPBELL, LOUDON, MONROE, MORGAN, ROANE, SCOTT COUNTIES


This classification of DCS CASE MANAGER 1* currently has an In-Range salary of $2,913.89 monthly/ $34,966.68 yearly.








Minimum Qualifications







Education and Experience: Graduation from an accredited college or university with a bachelor's degree.








Other Requirements






Necessary Special Qualifications:

Applicants for this class must:




  • Complete a criminal history disclosure form in a manner approved by the appointing authority;



  • Must agree to release all records involving their criminal history to the appointing authority;



  • Must supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;



  • Submit to a review of their status on the Department of Health's vulnerable person's registry;



  • Possess a valid motor vehicle operator's license at the time of appointment in some positions;



  • Upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.





Examination Method: Education and Experience, 100%, for Preferred Service positions.







Job Overview








Summary: Under general supervision, is responsible for professional case management work of routine difficulty, and performs related work as required.


Distinguishing Features: This is the trainee/entry level class in the DCS Case Manager job series. An employee in this class learns to perform a variety of case management duties for children under State supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter is fully trained and functions at the working level.



  • An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the series after successful completion of a mandatory one-year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination.








Work Activities








Updating and Using Relevant Knowledge:




  • Learns and adheres to departmental policy.



  • Learns to complete all training hours as required by the Department.



Making Decisions and Solving Problems:




  • Learns to determine if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.



  • Learns to make recommendations for reunification or termination of parental rights.



  • Learns to monitor adoptive and foster families to check the compatibility of the child with the family.



  • Learns to actively listen to concerns to make appropriate referrals.



  • Learns to coordinate and observe visitations for children in and out-of-home placements to ensure meaningful visitations.



Communicating with Persons Outside Organization:




  • Learns to prepare to participate and testify in court proceedings.



  • Learns to recruit adoptive/foster parents.



Getting Information:




  • Learns to conduct intake interviews with individuals reporting suspected child abuse or neglect.



  • Learns to conduct interviews with child's family and collateral contacts (e.g. principals, neighbors, doctors, etc.).



  • Learns to gather demographic information on the child and family (e.g. Genogram, Ecomap, Lexus Nexus, etc.).



  • Learns to gather complete and accurate information (e.g. child's school records, psychological evaluation report or medical examination results.).



  • Learns to locate and identify natural, formal, and informal supports.



Evaluating Information to Determine Compliance with Standards:




  • Learns to recognize and acknowledge the rights of families.



Documenting/Recording Information:




  • Learns to document accurate information from an interview.



  • Learns to prepare reports for court.



Analyzing Data or Information:




  • Learns to conduct ongoing assessments of all incoming information.



  • Learns to complete required assessments in a timely manner (e.g. Family Functional, CANS, YLS, FAST, etc.).



Scheduling Work and Activities:




  • Works flexible hours including weekends, holidays, and after hours.



  • Learns to regularly conduct home visits to assess the safety of homes.



  • Learns to conduct multiple and on-going face-to-face visits with children, resources families, providers, kinship home and other relevant entities.



  • Learns to schedule appointments as necessary and needed.



Establishing and Maintaining Interpersonal Relationships:




  • Learns to communicate effectively what the issues are to build solutions.



  • Learns to engage with children and families to build a trustful relationship.



  • Learns to encourage clients to be self-sufficient to overcome barriers and achieve permanency.



  • Learns to regularly conduct home visits to assess the safety of homes.



  • Learns to conduct multiple and on-going face-to-face visits with children, resource families, providers kinship homes and other relevant entities.



  • Learns to arrive on time and prepared for meetings.



  • Learns to respond timely, appropriately and respectfully with families, providers, and co-workers.



  • Learns to respond timely to fill-up with action steps.



Assisting and Caring for Others:




  • Learns to transport children to various appointments, safely and securely.



  • Learns to assist child in preparing for placement (e.g. adoption, reunification, permanent guardianship, etc.).



Resolving Conflicts and Negotiation with Others:




  • Learns to address inappropriate behaviors and/or actions with clients, service providers, resource parents, etc.



Developing and Building Teams:




  • Learns to convene and identify members for a Child and Family Team Meetings that will work collaboratively with the Case Manager to develop action steps and goals to be accomplished by the child and family.



  • Learns to participate as an active member of a team; support and rely on team members for additional knowledge and help when needed.



Interacting with Computers:




  • Learns to operate computer programs (e.g. Microsoft Excel, Microsoft Word, Microsoft Outlook, departmental systems for entering child welfare information (TFACTS), etc.).



Interpreting the Meaning of Information for Others:




  • Learns to review and explain relevant documents to clients.



Operating Vehicles, Mechanized Devices, or Equipment:




  • Learns to operate office machinery.



  • Learns how to scan documents, operate a camera.



Performing for or Working Directly with the Public:




  • Learns to make referrals for service providers.



  • Learns to work collaboratively with law enforcement officials and multi-disciplinary teams.



  • Learns to train adoptive/foster parents and community.



  • Learns to work with service providers to receive information.



Performing General Physical Activities:




  • Learns to administer drug screens analysis.



Performing Administrative Activities:




  • Learns to maintain and update case files.



  • Learns to obtain appropriate signatures on required documents.



  • Learns to answer and return all correspondence in a timely manner.









Competencies (KSA'S)








Competencies:




  • Decision Quality



  • Problem Solving



  • Priority Setting



  • Time Management



  • Conflict Management



  • Sizing Up People



  • Drive For Results



  • Perseverance



  • Organizational Agility



  • Written Communications



  • Building Effective Teams



  • Ethics and Values



Knowledge:




  • Knowledge of computer and office equipment



Skills:




  • The skill to manage one's own time



  • The skill to actively listen to others



  • The skill to organize work efficiently and effectively



  • The skill to use problem solving techniques in daily work



  • The skill to understand written sentences and paragraphs in work related documents



  • The skill to listen to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times



  • The skill to make appropriate decisions on a daily basis



Abilities:




  • The ability to be culturally sensitive in the work environment



  • The ability to demonstrate warmth and empathy when working with children and families



  • The ability to demonstrate self control in daily situations



  • The ability to demonstrate critical thinking in the work environment



  • The ability to handle daily stressful situations in the work environment



  • The ability to demonstrate flexibility in the work environment



  • The ability to be a team player in the work environment









Tools and Equipment Used







  • Electronic devices



  • Computers



  • Motor vehicles





How to apply:

This job is expired.