Customer Service Represenative II - Manchester - job 1198112

Date: 09/12/2021

City: Manchester, New Hampshire

Employment type: Full-time


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Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations. Individual will be expected to make and to receive customer calls relating to billing issues. Will work under moderate supervision and must exercise some judgment within a framework as established by supervision.


PRIMARY DUTIES - ACCOUNTABILITIES:



  • Excellent interpersonal skills.

  • Excellent oral and written communication skills.

  • Thorough knowledge of customer related procedures and policies.

  • Excellent PC skills, including mouse navigation.

  • Excellent keyboarding skills.

  • Excellent analytical skills.

  • Excellent decision-making skills.

  • Excellent organizational skills.

  • Flexibility.

  • Dependability.

  • Reliability.

  • Ability to work in a team environment.

  • Ability to work with minimal supervision.

  • Ability to multitask.

  • Ability to function effectively in a highly structured and monitored environment.


Worker Type:


Regular


Number of Openings:


1


EEO Statement


Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor





How to apply:

This job is expired.