Business Support Consultant 5/Governance, Analysis, and Reporting - Audit Oversight Group - Charlotte - job 1198342

Wells Fargo

Date: 09/12/2021

City: Charlotte, North Carolina

Employment type: Full-time

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Internal Audit is a provider of independent, objective assurance services delivered through a highly competent and diverse team. As a business partner, Audit helps the company accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

The Governance, Analysis, and Reporting (GAR) team Chief Audit Director leads the group that oversees audit quality and effectiveness for risk identification, monitoring, and assurance activities in conformance with stakeholder expectations and industry standards. In addition to a robust Quality Assurance capability, GAR aggregates themes, root causes of issues, and creates divisional reporting for executives, management committees, and the board. The group also governs and monitors audit's requirements regarding regulatory and non-regulatory control issues and oversees and reports on the function's project audit portfolio, which includes audits of the company's most significant projects and initiatives.

The Audit Oversight Group (AOG) is part of the GAR team and provides end to end issue management and oversight of projects audits, business monitoring, enforcement actions, customer remediation engagements, and MRA and MRA like issues from identification through reporting.

The Role:

The Business Support Consultant 5 provides Audit with strategic direction in the establishment of risk-based auditing and reporting, and effective positioning of the function to ensure effective monitoring and oversight. The Business Support Consultant will consult with audit management on matters of significant strategic importance of the Audit function. The person in this role will drive efforts to ensure strong execution across Audit related to Issue Management and Project Auditing, establishing and executing procedures designed to limit risk exposure and create efficiencies.

The Business Support Consultant 5 will work across Audit teams and with senior-level leaders within Audit building strong partnerships. The successful candidate for this role will demonstrate experience leading and coaching audit teams and have an understanding of and experience in Audit Practices and subject matter expertise in any of the following areas: Business Monitoring, Consumer Regulations, Consumer Lending, Enterprise Functions, or Project Audits. They will keep up with fast paced organizational change, contribute to Audit and AOG strategies with a One Wells Fargo lens; and further the strong risk management culture of Wells Fargo, living the vision, values, and goals of Wells Fargo. The collaborative leader must be capable of initiating action and possess strong execution and relationship management skills across all levels and functions, as well as with the regulators. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for excellence and results, and personal accountability for achievement and outcomes

Specific Responsibilities:

  • To provide continuous review and credible challenge of key audit activities aimed to reduce the risk of regulatory reprimand and failure, promote timely issue identification and improve audit efficacy.

  • This role will partner with audit leadership to establish new requirements and governance, specifically related to the following activities:

  • End to end oversight of Projects Audits, Business Monitoring, Enforcement Actions, Consent Orders, and MRA and MRA like issues from identification through reporting. Routines may complex project structure with dependencies and deadlines;

  • Identify thematic issues and lead training efforts to drive quality of delivery;

  • Partner with Audit teams to improve automated data solutions for reporting, tracking and monitoring;

  • Engage with audit teams to review, provide ongoing feedback and credible challenge, and assess if the audit validation and testing procedures are comprehensive and executed to identify concerns timely.

  • Develops and maintains strong relationships across Internal Audit and other stakeholders.

  • Ensures AOG engagements are executed according to AOG policies and procedures.

Salary range is determined by the location of the job.

The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $108,500 Mid: $155,000 Max: $201,500

MN-Minneapolis: Min: $108,500 Mid: $155,000 Max: $201,500

AZ-Chandler: Min: $108,500 Mid: $155,000 Max: $201,500

TX-Addison: Min: $108,500 Mid: $155,000 Max: $201,500

IA-West Des Moines: Min: $108,500 Mid: $155,000 Max: $201,500

CO-Denver: Min: $108,500 Mid: $155,000 Max: $201,500

TX-San Antonio: Min: $108,500 Mid: $155,000 Max: $201,500

MO-Saint Louis: Min: $108,500 Mid: $155,000 Max: $201,500

May be considered for a discretionary bonus.

Required Qualifications

  • 10+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills

  • Strong organizational, multi-tasking, and prioritizing skills

  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

  • Solid problem solving skills

  • Good analytical skills with high attention to detail and accuracy

Other Desired Qualifications

  • Proven leadership experience with multi-functional teams across multiple locations

  • Good understanding of Institution of Internal Audit (IIA) standards, regulatory requirements, and industry guidelines

  • Subject matter expertise in Business Monitoring, Consumer Banking Regulations, Enterprise Functions, Consumer Lending, or Project Audits.

  • Effective negotiation skills and a proactive approach in communicating issues.

  • Proficient in risk and control analysis and audit concepts for a full range of products and specialized areas.

  • Experience preparing and delivering reports to senior leaders and banking regulators

  • Experience on working across large, complex regulatory remediation programs

  • Solid knowledge and understanding of audit or risk methodologies and supporting tools.

  • Certification in one or more of the following: CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation

  • Knowledge or experience with banking, financial, auditing, risk management functions

  • Leadership experience for professional auditors, risk management, or product leadership professionals

  • Strong understanding of financial regulatory environment

  • Comprehensive knowledge of the financial services industry and understanding of the regulatory landscape.

Job Expectations

  • Ability to travel up to 25% of the time

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $108,500 Mid: $155,000

NC-Charlotte: Min: $108,500 Mid: $155,000

IA-West Des Moines: Min: $108,500 Mid: $155,000

CO-Denver: Min: $108,500 Mid: $155,000

MN-Minneapolis: Min: $108,500 Mid: $155,000

AZ-Chandler: Min: $108,500 Mid: $155,000

TX-Addison: Min: $108,500 Mid: $155,000

TX-San Antonio: Min: $108,500 Mid: $155,000

MO-Saint Louis: Min: $108,500 Mid: $155,000

Street Address

NC-Charlotte: 301 S College St - Charlotte, NC

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA

CO-Denver: 1700 Lincoln St - Denver, CO

MN-Minneapolis: 600 S 4th St - Minneapolis, MN

AZ-Chandler: 2600 S Price Rd - Chandler, AZ

TX-Addison: 5080 Spectrum Dr - Addison, TX

TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX

MO-Saint Louis: 2801 Market St - Saint Louis, MO


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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